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Introduction

Musubi provides Trust & Safety AI systems to help you provide a better experience to all your users.

AiMod

AiMod automates 70%-90% of all decisions handled by your moderators. It's a completely custom AI system that learns and adapts in real-time by watching your moderators make decisions.

Capabilities

AiMod is a flexible, general AI system that learns to do most tasks currently performed by your moderators, fraud analysts, or other scaled Trust & Safety operations.

  • Multiple report types: spam, scams, illegal activity, impersonation, bot activity, underage usage, harassment, hate speech, and other custom policy violations.
  • Multiple content types: a reported user, conversation, message, image, video, audio, post, or product listing.
  • Multiple actions: approve, ban, escalate, suspend account, take down content, warn user, etc...

AiMod is highly scalable

We've made 1 million moderation decisions during a 24-hour period in production.

Guides

PolicyAI

PolicyAI allows you to define your policies in plain language and apply them across your platform.

Capabilities

  • Custom policies Craft policies tailored to your needs.
  • Multiple content types Apply your policies to image or text.
  • Evaluate policies Evaluate your policies against test datasets to ensure they're setup just right.

Guides